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Frequently asked questions
What is the return policy?
Exchange Policy
To maintain our high standards of professionalism, hygiene, and product quality, we offer an exchange within 3 days of purchase — provided that the item is in its original condition, unused, and unopened.
However, returns are not accepted, as our products are classified as medical wear, which requires special care and strict hygiene measures. 🩺
This policy ensures that every piece you receive is fresh, clean, and untouched, keeping your safety and comfort our top priority. 🌿
We truly appreciate your understanding and continued trust in our brand. 💕
Your safety and satisfaction always come first!
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.